SEVERIN KS 9831 Mode D'emploi page 19

repair or replace any parts found to be defective, providing the product is returned to one of
our authorised service centres. This guarantee is only valid if the appliance has been used in
accordance with the instructions, and provided that it has not been modified, repaired or
interfered with by any unauthorised person, or damaged through misuse.
This guarantee naturally does not cover wear and tear, nor breakables such as glass and
ceramic items, bulbs etc. If the product fails to operate and needs to be returned, pack it
carefully, enclosing your name and address and the reason for return. If within the guarantee
period, please also provide the guarantee card and proof of purchase.
Information needed by the Customer Service
Should repairs to the appliance become necessary, please contact our Customer Service,
providing a detailed fault description and quoting the article number KS ... on the rating
plate of the appliance (see picture). This information will help us to handle your request
efficiently.
In case of any malfunction or other problem, please contact our Customer Services
Department. The address can be found in the appendix to this manual.
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