14 Maintenance / Guarantee
Maintenance
S
Clean the housing surfaces with a soft, fluff−free cloth.
S
Never use cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest production methods. Carefully selected
materials and highly developed technology ensure perfect functioning and a long service life. The terms of
guarantee do not apply where the cause of equipment malfunction is the fault of the telephone network op-
erator or any interposed private branch extension system. The terms of guarantee do not apply to the bat-
teries or power packs used in the products. The period of guarantee is 24 months from the date of pur-
chase.
All deficiencies related to material or manufacturing errors within the period of guarantee will be redressed
free of charge. Rights to claims under the terms of guarantee are annulled following tampering by the pur-
chaser or third parties. Damage caused as the result of improper handling or operation, normal wear and
tear, incorrect positioning or storage, improper connection or installation or Acts of God and other external
influences are excluded from the terms of guarantee. In the case of complaints, we reserve the right to re-
pair defect parts, replace them or replace the entire device. Replaced parts or devices become our property.
Claims for damages are excluded except in cases of intent or gross negligence on the part of the manufac-
turer.
If your device does show signs of a defect within the period of guarantee, please contact the sales outlet
where you purchased the SWITEL device, producing the purchase receipt as evidence. All claims under the
terms of guarantee in accordance with this agreement can only be asserted at the sales outlet. No claims
under the terms of guarantee can be asserted after a period of two years from the date of purchase and
hand−over of the product.
Maintenance / Guarantee
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