TROUBLESHOOTING
Problem
"ADD WATER" indicator
turns on.
"ICE FULL" indicator lights
up.
The ice collects together.
Possible causes
Low water level or lack
of water
The water screen at the
bottom of water reservoir
is blocked.
Pump malfunction.
Ice basket is full and the
infrared light is blocked by
the ice.
Infrared light-emitting
diode and light-receiving
diode do not work
Making ice takes too
much time.
The water in the water
reservoir has too low
temperature.
Solution
Stop making ice, refill
water and then press
"ON/OFF" button to
restart ice-making cycle.
Do cleaning.
Contact customer service.
Remove the ice from ice
basket.
Wipe up the foreign
objects on the infrared
light-emitting diode and
light-receiving diode and
restart the appliance.
Contact customer service
if the infrared light-emitting
diode and light-receiving
diode still cannot work
after wiping up the foreign
objects on them and
restarting the appliance.
Stop making ice and
restart the ice-making
cycle after the ice melts.
Fill the water reservoir with
water ranges between
8 °C and 25 °C.
EN
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