When the Need Arises
Troubleshooting
Before making an inquiry or a request for repair, please check the following.
If the problem persists, consult your dealer.
Not a problem
This case is not a problem.
The air conditioner does not operate
Case
OPERATION lamp is off�
OPERATION lamp is blinking�
The air conditioner suddenly stops operating
Case
OPERATION lamp is on�
OPERATION lamp is blinking�
The air conditioner does not stop operating
Case
The air conditioner continues
operating even after operation is
stopped�
The room does not cool down / warm up
Case
Air does not come out�
Air does not come out /
Air comes out�
33
Description / what to check
• Has the circuit breaker been tripped or the fuse blown?
• Is there a power failure?
• Are batteries set in the remote controller?
• Turn off the power with the circuit breaker and restart operation with the remote controller.
If the OPERATION lamp is still blinking, check the error code and consult your dealer.
Description / what to check
• To protect the system, the air conditioner may stop operating after sudden large voltage
fl uctuations. It automatically resumes operation in about 3 minutes.
• Is there anything blocking the air inlet or air outlet of the indoor unit or outdoor unit?
Stop operation and after turning off the circuit breaker, remove the obstruction. Then restart
operation with the remote controller. If the OPERATION lamp is still blinking, check the error
code and consult your dealer.
• Are operation modes all the same for indoor units connected to outdoor units in the multi system?
If not, set all indoor units to the same operation mode and confi rm that the lamps.
Moreover, when the operation mode is in AUTO, set all indoor unit operation modes to
COOL or HEAT for a moment and check again that the lamps are normal. If the lamps stop
blinking after the above steps, there is no malfunction.
Description / what to check
Immediately after the air conditioner is stopped
• The outdoor unit fan continues rotating for about another 1 minute to protect the system.
While the air conditioner is not in operation
• When the outdoor temperature is high, the outdoor unit fan may start rotating to protect
the system.
Description / what to check
In HEATING operation
• The air conditioner is warming up. Wait for about 1 to 4 minutes.
• During defrosting operation, hot air does not fl ow out of the indoor unit.
When the air conditioner operates immediately after the circuit breaker is turned on
• The air conditioner is preparing to operate. Wait for about 2 to 15 minutes.
Is the airfl ow rate setting appropriate?
• Is the airfl ow rate setting low, such as "Indoor unit quiet" or "Airfl ow rate 1"? Increase the
airfl ow rate setting.
Is the set temperature appropriate?
Is the adjustment of the airfl ow direction appropriate?
Check
Please check again before requesting
repairs.
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