Contact Us
Helpline
If you are having a problem with your appliance, please call
our Helpline, as we are more likely to be able to help than the
store you purchased the item from. Please have the product
name, model number and serial number to hand when you
call to help us deal with your enquiry quicker.
UKHelpline08448710960
EIREHelpline1800409119
Spares08448730726
If you require assistance on using your BRITA MAXTRA filter
cartridge or BRITA Memo, please call BRITA
Customer Care team on the telephone number below.
BRITAHelpline08447424800
Talk T oUs
If you have any questions or comments, or want some great
tips or recipe ideas to help you get the most out of your
products, join us online:
Blog
www.morphyrichards.co.uk/blog
Facebook facebook.com/morphyrichardsuk
Twitter
@loveyourmorphy
Website www.morphyrichards.com
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CUSTOMERSINUKANDIRELAND
Registering your
two year guarantee
Your standard one year guarantee is extended for an
additional 12 months when you register the product within
28 days of purchase with Morphy Richards. If you do not
register the product with Morphy Richards within 28 days,
your product is guaranteed for 1 year. To validate your 2 year
guarantee register with us online at www.morphyrichards.
co.uk
N.B. Each qualifying product needs to be registered with
Morphy Richards individually. Please refer to the one year
guarantee for more information.
Your one year guarantee
It is important to retain the retailer's receipt as proof of
purchase. Staple your receipt to this back cover for future
reference. Please quote the following information if the
product develops a fault. These numbers can be found on the
base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should be
returned to the place of purchase for it to be replaced. If the
fault develops after 28 days and within 12 months of original
purchase, you should contact the Helpline number quoting
Model number and Serial number on the product, or write to
Morphy Richards at the address shown.You may be asked to
return a copy of proof of purchase. Subject to the exclusions
set out below (see Exclusions), the faulty appliance will
then be repaired or replaced and dispatched usually within
7 working days of receipt. If, for any reason, this item is
replaced during the 1 year guarantee period, the guarantee
on the new item will be calculated from original purchase
date. Therefore it is vital to retain your original till receipt or
invoice to indicate the date of initial purchase. To qualify for
the 1 year guarantee, the appliance must have been used
according to the instructions supplied. For example, crumb
trays should have been emptied regularly.
EXCLUSIONS
Morphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where: