Troubleshooting; If The Appliance Does Not Work As It Should - Dirt Devil DUPLEX Mode D'emploi

6 Troubleshooting

6.1 If the appliance does not work as it should

6 Troubleshooting
See if you can solve the problem yourself by following the steps in the table below.
Problem
The appliance will The tube and/or the handle are not installed correctly.
not switch on.
Push the tube or the handle powerfully into the holder as described
The battery pack has not been inserted or has been inserted incorrectly.
Insert the battery pack as shown,
The battery pack has been inserted, though is not charged.
Charge the battery pack as described,
pack'.
The appliance will One or several brush rollers are blocked or were not inserted correctly after
switch on but one cleaning.
or several brush
Clean and mount the brush rollers as described
rollers will not turn.
brush rollers'.
The appliance The sweeping performance set is inappropriate.
works perfectly,
Adjust the sweeping performance to the ground to be swept as described
however, the
cleaning result is
The dust container is full.
unsatisfactory.
Empty the dust container as described
container'.
The appliance will The battery pack has reached the end of its life.
switch on, but
1. Order a new battery pack
turns itself off just
after.
2. Insert the new battery pack
3. Dispose of the worn out battery pack
NOTE:
If you cannot solve the problem using this table, contact our customer service department
( Page 130, 'International Service') and describe the problem to us. Our staff are specially
trained for such cases and can help you get to the bottom of the matter in a targeted manner, and
solve the problem. In this way, any inconvenience of having to send your appliance to us can be
avoided, and you can use it again quicker.
Possible cause / solution
Chapter 3.2, 'Attaching the tube and handle'.
Chapter 4.2, 'Adjusting the sweeping performance'.
spare parts'.
pliance and battery pack'.
Chapter 3.3, 'Inserting the battery pack'.
Chapter 3.4, 'Charging the battery
Chapter 5.4, 'Cleaning the
Chapter 5.3, 'Emptying the dust
Chapter 6.2, 'Ordering accessories and
Chapter 3.3, 'Inserting the battery pack'.
Chapter 6.4, 'Disposing of the ap-
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