Before Calling For Service; Service Information; Data Rating Label - Thermador PROFESSIONAL PRO GRAND PRG36 Guide D'utilisation

Before Calling For Service

Before calling for service, check the following to avoid
unnecessary service charges.
Be sure to check these items first:
• Is there a power outage in the area?
• Is the household fuse blown or the circuit breaker
tripped?
• Is the range disconnected from the electrical supply?
If the Burners Do Not Ignite:
• Are the burner caps properly aligned and seated in the
burner bases?
• Are the burner ports clogged?
• Is a fuse blown or is the circuit breaker tripped?
• Is the manual shut-off valve closed, preventing the flow
of gas?

Data Rating Label

The data rating label shows the model and serial number of
your range. It is located in the gap created by the right side
of the oven cavity and the range side panel (Figure 35).
The electric wiring diagrams and schematics are attached
behind the door trim, and should not be removed except by
a service technician, then replaced after service
(Figure 35).
Data Rating Data Rating Data Rating
Label Location Label Location Label Location
Figure 35: Rating Label Location

Service Information

For handy reference, copy the information below from the
data rating plate located in the gap created by the right side
of the oven cavity and the range side panel. Keep your
invoice for Warranty validation.
Model Number __________________________________
Serial Number ___________________________________
Date of Purchase ________________________________
Dealer's Name __________________________________
Dealer's Phone Number ___________________________
Service Center's Name ____________________________
Service Center's Phone Number ____________________
Also, enter this information on the Product Registration
Form included with this product, then mail it to the indicated
address.
Register your BSH product to ensure timely service and
access to your product related information. You may
register your product through one of the following ways:
1. Mail in the completed THERMADOR
Registration card.
2. Register your product online at www.thermador.com.
3. Call us at THERMADOR customer service at
1-800-735-4328.
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Product
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