symPtom
Pilot will not light.
No spark at pilot burner.
PILOT
BURNER
THERMOPILE
THERMOCOUPLE
Out of propane gas.
Spark gap is incorrect.
No gas at the pilot burner.
Flames are consistently
unit is over-fi red or underfi red.
too large or too small.
Carboning occurs.
B
A
Flames are very aggressive.
Door is ajar.
Venting action is too
great.
Carbon is being
Air shutter has become
deposited on glass, logs
blocked.
or combustion chamber
Flame is impinging on the logs
surfaces.
or combustion chamber.
symPtom
white / grey fi lm forms.
Sulphur from fuel is being
deposited on glass, logs or
combustion chamber surfaces.
Exhaust fumes smelled in
Appliance is spilling.
room, headaches.
Remote wall switch is in
wall switch is mounted upside down.
'OFF' position; main burner
Remote wall switch is grounding.
comes on when gas knob
Remote wall switch wire is grounding.
is turned to 'ON' position.
Faulty valve.
Problem
-
Check if pilot can be lit by a match.
-
Check that the wire is connected to the push button igniter.
-
Check if the push button igniter needs tightening.
-
Replace the wire if the wire insulation is broken or frayed.
-
Replace the electrode if the ceramic insulator is cracked
or broken.
-
Replace the push button ignitor
-
Fill the tank.
-
Spark gap should be 0.150" (3.8mm) to 0.175" (4.5mm)
from the electrode tip and the pilot burner. To ensure
proper electrode location, tighten securing nut (fi nger
tight plus 1/4 turn).
-
Check that the manual valve is turned on.
-
Check the pilot orifi ce for blockage.
-
Replace the valve.
-
Call the gas distributor.
-
Check pressure readings:
-
Inlet pressure can be checked by turning screw (A)
counter-clockwise 2 or 3 turns and then placing pressure
a
b
gauge tubing over the test point. Gauge should read as
described on the chart below. Check with main burner is
operating on 'HI'.
-
Outlet pressure can be checked the same as above
using screw (b). Gauge should read as described on the
chart below. Check that main burner is operating on 'HI'.
-
AFTER TAKING PRESSuRE READINGS, bE SuRE TO
TuRN SCREwS CLOCKwISE FIRMLy TO RESEAL.
DO NOT OVER TORQuE.
-
Leak test with a soap and water solution.
-
Pressure
Inlet
Outlet
-
Ensure the mechanical means of securing the door is
providing a tight seal.
-
Check to ensure venting is properly sealed.
-
If restriction is required see "RESTRICTING VERTICAL
VENT" section.
-
Ensure air shutter opening is free of lint or other
obstructions.
-
Check that the logs are correctly positioned.
-
Open air shutter to increase the primary air.
-
Check the input rate: check the manifold pressure and
orifi ce size as specifi ed by the rating plate values.
-
Check that the door gasketing is not broken or missing
and that the seal is tight.
-
Check that both vent liners are free of holes and well
sealed at all joints.
-
Check that minimum rise per foot (meter) has been
adhered to for any horizontal venting.
Problem
-
Clean the glass with a recommended gas appliance
glass cleaner.
-
DO NOT CLEAN GLASS wHEN HOT.
-
If deposits are not cleaned off regularly, the glass may
become permanently marked.
-
Ensure exhaust bracket gasket seal.
-
Check door seal and relief fl ap seal.
-
Check for chimney blockage.
-
Check that chimney is installed to building code.
-
Room is in negative pressure; increase fresh air supply.
-
Check cap gasket on the fl ue pipe assembly.
-
Reverse.
-
Replace.
-
Check for ground (short); repair ground or replace wire.
-
Replace.
test solutIoN
Natural Gas
Natural Gas
Propane
(inches)
(millibars)
(inches)
7"
17.4mb
13"
(MIN. 4.5")
(MIN. 11.2mb)
(MIN. 11")
3.5"
8.7mb
10"
42.3_2e
test solutIoN
42.3_3
29
EN
Propane
(millibars)
32.4mb
(MIN. 27.4mb)
24.9mb
W415-1366 / 10.15.14