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WARRANTY / Garantie / Garantia
5770, Ambler Drive, Mississauga (Ontario) L4W 2T3
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and
for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with
new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase
price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic
brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada,
which product was not sold "as is", and which product was delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR
OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS
REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or
failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents,
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or
service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God.
Parts such as disposable dust bags, filters, belts, light bulbs and agitator brushes are not covered by this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from
the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of
items is not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages,
or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty
gives you specific legal rights and you may have other rights which vary depending on your province or territory.
CONTACT INFORMATION
For product information and operation assistance, please contact:
Our Customer Care Centre:
Telephone #: 1-800-561-5505
Fax #: (905) 238-2360
Email link: "Support ➞ contact us ➞ email" on www.panasonic.ca
For defective product exchange within the warranty period, please contact the original dealer or our Customer Care
Centre.
Panasonic Canada Inc.
PANASONIC PRODUCT - LIMITED WARRANTY
EXCHANGE PROGRAM
Platinum Series Vacuum Cleaner - Two (2) years
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