Warranty
Warranty conditions:
A warranty period of twelve months from the date of purcha-
se/date of invoice applies to our tools for commercial custo-
mers. If we have granted an extended warranty period, this
period will be noted separately in the operating manual for the
equipment in question.
Claims:
If you wish to claim under our warranty or guarantee, plea-
se return the complete device and your invoice to our logistics
centre in Berka, postage paid, or send it to one of our autho-
rised service centres. Please contact the chargeable STORCH
service hotline first:
+49 (0)202 . 49 20 – 110.
Your rights under our warranty or guarantee:
Claims can only be accepted for material defects or manu-
facturing errors, and only assuming intended use of the appli-
ance. Wear parts are not covered by such claims. All claims
shall become void in the event of installation of third party
components, improper handling and storage, as well as in the
event of obvious disregard of the operating instructions.
Repairs:
All repairs have to be conducted on our premises or by an
authorised STORCH service centre.
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