ICE AND WATER
Water is leaking from the back
of the refrigerator
Water from the dispenser is
not cool enough (on some
models)
User interface not responding
To order stainless steel cleaner or replacement filters,
call 1-866-664-2449 and ask for the appropriate part number
listed below or contact your authorized Whirlpool dealer.
Possible Causes and/or Recommended Solutions
Water line connections are not fully tightened: Make sure all connections are firmly
■
tightened. See the "Connect Water Supply" section.
NOTE: Water from the dispenser is chilled to 50°F (10°C).
New installation: Allow 24 hours after installation for the water supply to cool completely.
■
Recently dispensed a large amount of water: Allow 24 hours for the new water supply to
■
cool completely.
Water has not been recently dispensed: The first glass of water may not be cool. Discard
■
the first glass of water dispensed.
Refrigerator is not connected to a cold water pipe: Make sure the refrigerator is connected
■
to a cold water pipe. See the "Water Supply Requirements" section.
Pressing user interface too fast: Wait 10 seconds before pressing any key.
■
User interface in Lock Mode: Press and hold LOCK for 3 seconds to exit Lock Mode.
■
ACCESSORIES
Stainless Steel Cleaner and Polish:
Order Part #W10355016
Water Filter:
Water filtration system style 1 - Order Part # EDR1RXD1
Water filtration system style 2 - Order Part # EDR2RXD1
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