KWC Australia
PR Kitchen & Washroom Systems
15 YEAR WARRANTY
• Fifteen (15) year warranty applies to replacement ceramic cartridge, five (5) years parts and labour start-
ing from date of purchase of product. Plus further included period from purchase date to installation
date but only up to a max. six (6) months. After five (5) years, a further additional ten (10) years replace-
ment ceramic cartridge incorporated in product warranty is applicable. This extended part-only warranty
is non-transferable and applies only to the original purchaser. Electronic products two (2) years parts and
labour starting from date of purchase of the product. The guarantee only applies if the mixer is installed
with pressure limiting valves.
• Any faults caused by defective production will be replaced free-of-charge during the guarantee period.
• Any such faults will be replaced, at the sole discretion of KWC, either by repairing faulty components or
by replacing the whole product with the same or an equivalent model where the balance of the warranty
period from the original date of purchase will take effect. The Company is not liable for damage caused
by:
a) improper or unsuitable use and/or maintenance
b) transport
c) knocks, tampering, incorrect repairs and repairs made by unauthorised technicians
d) normal wear of components (non-return valve, membrane, etc.) and/or the use of non-original spare
parts
e) non-compliance with the technical instructions - f) freezing and/or impurities in the water pipes.
• The guarantee only applies if a document proving the date of purchase is produced.
• The guarantee does not cover product assembly or disassembly charges, visits and calls of specialised
technicians, costs borne by the customer due to the unavailability and/or non-use of the product.
• Any imperfections in the finishes or in the natural materials used should not be considered as faults but a
typical characteristic of these crafted products.
• In the case of various accessible visible components and products requiring only minor rectification
under guarantee, KWC reserves the right to supply these on a "parts only" basis to the customer. Such
articles may include accessories, aerators, hand sprays, hoses, handles, levers, fixings, washers and dress
fittings, etc.
• To the extent permitted by law, KWC will not be liable for any claimed loss or damages to furniture,
cabinetry, floor materials or coverings, walls, foundations, fixtures or any other consequential loss due to
any defect in the product or components.
KWC WARRANTY
PR Kitchen & Washroom Systems Pty Ltd
www.kwcswiss.com.au
83 Bangholme Road
Dandenong VIC 3175
Phone: (03) 9700 9100
Fax: (03) 9700 9191
Email: service@prks.com.au