Epson TM-U950 Manuel D'utilisation page 10

English
Troubleshooting
Lights on the control panel do not come on
Check the power cable and power outlet. If the outlet is controlled
by a switch or timer, use another outlet.
ERROR light is on (not flashing) with no printing
If RECEIPT OUT or JOURNAL OUT is on, a paper roll is not installed
or nearly out. If these LEDs are off, the cover is not closed properly.
ERROR light is flashing with no printing (and no paper jam)
The print head may be overheated. Printing resumes after the print
head cools. If this does not occur, turn the printer off for 10 seconds
and then back on. If there is still a problem, contact a qualified
servicer.
The printer appears to be printing, but nothing is printed
Check ribbon installation and ribbon wear.
A line of dots is missing
The print head may be damaged. Stop printing and contact a
qualified servicer.
Removing Jammed Paper
Do not touch the print head because it can be very hot after printing.
1. Turn the printer off and open the printer cover.
8 TM-U950 User's Manual
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