Troubleshooting; Customer Support - Impecca RA-2138 Manuel De L'utilisateur

TROUBLESHOOTING

The following simple issues can be handled by the user. Please contact customer support if the issues are not resolved.
Problem
Unit does not function at
all
Odor
Long-term operation of
compressor
Internal light does not
illuminate
The refrigerator door can
not be properly closed.
The appliance does not
cool enough.
Loud noises
Additional notes:
• Condensation may be detected on the exterior surface and door seals of the freezer when the ambient humidity is high. This is
a normal phenomenon, and the condensation can be wiped away with a dry towel.
• A slight buzzing noise will be generated by the compressor, especially when starting up or shutting down.

CUSTOMER SUPPORT

Before contacting customer support, please see the trouble- shooting guide above.
Visit our website to contact us, find answers to Frequently Asked Questions, and for other resources which may include an updated
version of this user's manual.
• Check to be sure the unit is plugged into a working electrical outlet;
• Check the outlet to ensure proper voltage;
• Check to see if the power circuit has been tripped.
• Odorous foods should be wrapped well;
• Check for rotten food;
• Clean the interior surfaces.
• It is normal for the refrigerator to operate for longer times during the summer when the ambient
temperature is higher;
• Do not store too much food in the freezer at one time;
• Do not put hot or warm foods into the refrigerator until they are cooled;
• Frequent opening of refrigerator door can cause the compressor to operate more frequently.
• Check whether the refrigerator is connected to power,
• Inspect the light bulb and replace if damaged.
• The freezer door may be obstructed by items stored in the shelves. Rearrange food items and
ensure that the door can close properly;
• Use the leveling feet to adjust the refrigerator.
• The door is too often opened or was left opened for a long time. Close the door and do not open
it too frequently.
• The refrigerator is too close to the wall; pull the unit further from the wall
• The temperature is badly adjusted; readjust the temperature control to a colder setting.
• Check the leveling feet to be sure that the refrigerator is balanced;
• Inspect the unit to ensure that all parts are properly installed.
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What to Check
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