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Transporting the machine
Incorrect lifting techniques may result in personal injury. We advise that
the manual handling regulations are followed. Carefully wrap the power
cord and store in dry indoor location. Do not expose the machine to
rain or moisture. Lift the machine by the carrying handle to transport.
Maintenance
WARNING - Before undertaking maintenance operations
or adjustments switch off machine and unplug from the
electricity supply.
The machine requires minimum maintenance apart from the following
daily checks by the operator.
• Supply cord - Regularly inspect sheath, plug and cord anchorage for
damage or loose connection.
• Body of the vacuum – Clean with a damp cloth.
• Vacuum filter – Check the vacuum filters, clean and replace as
appropriate.
• Hose, wand and vacuum accessories – Check and remove any
debris or lint build-up from the head.
IMPORTANT – All other servicing and repairs should only be
performed by a Truvox engineer or Authorised Service Agent.
IMPORTANT – Should the machine fail to operate please refer to the
fault diagnosis section in the back of this instruction manual. If the
problem / remedy is not listed please contact Truvox Customer Service
Department for rapid attention.
After sales service
Truvox machines are high quality machines that have been tested for
safety by authorised technicians. It is always apparent that after longer
working periods, electrical and mechanical components will show signs
of wear and tear or ageing. To maintain operational safety and
reliability the following service interval has been defined: Every year or
after 250 hours. Under extreme or specialised conditions and/or
insufficient maintenance, shorter maintenance intervals are necessary.
Use only original manufacturer spare parts. Use of other spare parts
will invalidate all warranty and liability claims. Should you require after
sales service please contact the supplier from whom you purchased
the machine, who will arrange service. Repairs and servicing of Truvox
Recommended Spares & Accessories
Part No.
BA01834000
U2-U11-078
U2-U11-085
BA10623000
U2-U11-086
HB15C
Fault diagnosis
The following simple checks may be performed by the operator:
Trouble
Machine not working
Loss of suction
Motor is not running
* If the fuse blows several times, the machine should be checked by an authorised Service Agent
PLEASE REFER TO THE BACK OF THE MANUAL FOR THE PICTORIAL
Item
Shake out bag
Dust bag (Pack of 10)
Hose
Telescopic wand
Small accessory tool set
ECO Floor tool
Reason
• Lack of voltage/electrical supply
• Bag full
• Blocked hose or wand
• Motor not working
• Broken switch
• Defective power cord
• Defective motor
INSTRUCTIONS
3
products should only be performed by trained staff. Improper repairs
can cause considerable danger to the user.
Guarantee
Your product is guaranteed for one year from the date of original
purchase, or hire purchase, against defects in materials or
workmanship during manufacture. Within the guarantee period we
undertake at our discretion, to repair or replace free of charge to the
purchaser, any part found to be defective, subject to the following
conditions:
C
ONDITIONS
1. Claims made under the terms of the guarantee must be supported
by the original invoice/bill of sale issued at the time of sale, or the
machine Serial No.
2. For claims under this guarantee contact the supplier from whom
you purchased the product who will arrange the appropriate action.
Do not initially return the product as this could result in transit
damage.
3. Neither Truvox nor its distributor shall be liable for any incidental
or consequential loss.
4. This guarantee is governed by the laws of England.
5. This guarantee does not cover any of the following:
•
Periodic maintenance, and repair or replacement of parts
due to normal wear and tear.
•
Damage caused by accident, misuse or neglect, or the fitting
of other than genuine manufacturer parts.
•
Defects in other than genuine manufacturer parts, or repairs,
modifications or adjustments performed by other than An
authorised service engineer or authorised service agent.
•
Costs and risks of transport relating directly or indirectly to
the guarantee of this product.
•
Consumable items such as, brushes, drive discs, filters and
vacuum skirts.
• This guarantee does not affect your statutory rights, or your rights
against the supplier arising from their sales or purchase contract.
Truvox's policy is one of continual product development and we
reserve the right to alter specifications without prior notice.
Remedy
• Check fuse *, supply cord, plug and
socket outlet
• Replace bag
• Remove obstruction
• Contact supplier
• Contact supplier
01-17
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