Gewiss R-EVolution Parking+ GW68105 Manuel D'installation Et Usage page 35

Troubleshooting
Connector powered (error code 0008)
Description
The connector is powered when it should not be or is not powered when it should be.
Solution
Measure the voltage present in the connector(s) using a multimeter. Verify that all protections are ON.
If voltage is present
Check that the activation coil of the contactor has a 230 Vac power supply.
• If it is powered, the problem may originate from the control card. Make sure that there are no loose or
incorrectly inserted cables in the control card.
• If it is not powered, check that there are no loose or incorrectly tightened cables in the contactors or
power relays.
It may be necessary to replace the contactor. Contact the telephone support service.
If no voltage is present
The problem may originate from the control card. Make sure that there are no loose or incorrectly inserted cables in
the control card.
Energy meter communication fault (error code 0016)
Description
The internal communication with the energy meter is not correct or an unmonitored protection has tripped.
Solution
Check the protections and reset them if necessary. If the fault continues, check that the connection is correct.
RFID communication fault (error code 0032)
Description
There is an anomaly with the internal communication with the card reader.
Solution
Contact the telephone support service.
Tilt sensor alarm (error code 0064)
Description
These charging stations may have a tilt sensor that detects whether the installed station doesn't maintain the
vertical angle relative to the ground.
Solution
Make sure that the unit is installed vertically, perpendicular to the ground. If this is not the case, correct the
installation.
DC current leak (error code 0128)
Description
The maximum admissible limit for direct current leaks is exceeded while charging.
Depending on the model, charging stations can have a direct current leak sensor for charging. A leak in the current
that causes the alarm to trigger originates from the electric vehicle that is being charged; thus it is not an alarm for
the station, rather the charge is stopped for safety reasons.
ABA2022IQM01_ - 7.55.4.183.9 - Installation and Operation Manual
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