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TROUBLESHOOTING
TROUBLESHOOTING
The following circumstances do not constitute problems. Do not contact the Service Center until the problem has been confi rmed.
PROBLEM
CAUSES
Washing machine fails to
¬ Poor connection to the power supply.
operate.
¬ Power failure.
¬ The washer door is not properly closed.
¬ Machine has not been switched on.
Washing machine cannot be
¬ The "Start/Pause" button is not pressed.
fi lled with water.
¬ Water tap is not turned on.
¬ Water pressure is less than 0,03 Mpa.
¬ The inlet hose is kinked.
¬ Water supply failure.
¬ The program knob is not properly set.
¬ The washer door is not properly closed.
¬ The inlet hose fi lter is blocked.
Machine is draining while
¬ The height of the drain hose is below 80 cm.
being fi lled.
¬ The drain hose is in water.
Drainage failure.
¬ Drain hose is blocked.
¬ Drain hose end is higher than 100 cm above
the fl oor level.
¬ The fi lter is blocked.
Strong vibration while
¬ Not all transportation bolts have been removed.
spinning.
¬ Washing machine is located on an uneven
surface or is not level.
¬ Machine load is over Max load.
Operation stops before
¬ Water or electricity failure.
completing wash cycle.
Operation stops for a period
¬ Washing machine gives an error message.
of time.
¬ Washing machine is in soaking cycle?
Excessive foam in the
¬ The detergent is not a low-foaming type or for
drum, which is spilled to the
manual wash.
distribution drawer.
¬ Excessive use of detergent.
Automatic adjustment of the
¬ The washing program duration will be adjusted _ This is normal and doesn't affect the
washing time.
Spinning fails
¬ Unbalance of the laundry
MAINTENANCE
SOLUTIONS
_ Check connection to the power supply.
_ Check the power supply.
_ Close the washer door properly.
_ Make sure the machine is switched on.
_ press the "Start/Pause" button.
_ Turn on the water tap.
_ Check water pressure.
_ Check the inlet hose.
_ Ensure the water supply.
_ Set the program knob properly.
_ Close the washer door properly.
_ Unblock the inlet hose fi lter.
_ Install drain hose within 80-100 cm of height.
_ Make sure the drain hose is not in water.
_ Unblock the drain hose.
_ Make sure the drain hose end is lower than
100 cm above fl oor level.
_ Unblock the fi lter.
_ Remove all transportation bolts.
_ Make sure the washing machine is on
an even surface and levelled.
_ Reduce amount of laundry in the drum.
_ Check the power supply.
_ Check display codes.
_ Press the rinse hood button or the Start/pause
button again to cancel it.
_ Check if your detergent is appropriate.
_ Reduce amount of detergent in the distribution
drawer.
functionality.
_ Add clothes or run a spinning program again.
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