Troubleshooting Guide - SPM GT Push 2 Manuel D'utilisation

NOTE: the following procedures must be performed by a qualified service technician.
Problem
The machine does not cool,
or cools only partially and
the compressor is running
The machine does not cool,
or cools only partially and
the compressor is
running
The machine is noisy
The main power switch is
"ON" but the unit s not
running
The bowl is leaking
The dispensing valve
leaking
Product is flowing into drain
tray through drainage pipe
The auger is not turning
The auger is creating noise
as it rotates
The first and last LED of the
consistency scale
blinking at the same time
and the machine does not
cool
Data di emissione: Dicembre, 2018

14. TROUBLESHOOTING GUIDE

Possible cause
The space around
•
inadequate for ventilation
The refrigeration system is working in
•
DEFROST mode
The condenser fins are clogged with
•
airborne particles
Fan motor is not running
•
Refrigerant is leaking
•
Electrical components of the compressor
•
are not functioning
not Some electrical
•
complete
The compressor is malfunctioning
•
The fan motor blades are hitting internal
•
components
The main
•
assembled
Some electrical
•
complete
The main power switch is broken
•
The control board is faulty
•
The compressor DC drive is faulty
•
The gear motor is malfunctioning
•
One of the bowl seal is not in place
•
is The dispensing
•
incompletely or incorrectly replaced in its
position
The free movement of the valve is
•
impeded
Dispensing valve o-rings are damaged
•
The bell shaped seal between the front of
•
the cylinder and the auger hub has not
been reinstalled properly
The bell shaped shaft seal or the spindle
•
bushing seal is damaged or worn
The main
•
assembled
Some electrical
•
complete
The control board is faulty
•
The compressor DC drive is faulty
•
The gear motor is malfunctioning
•
The bell shaped shaft seal has been
•
replaced without
damaged
The auger has been incompletely or
•
incorrectly reassembled
The product level inside the bowl is too
•
are low
the machine
connections are not
cover is not correctly
connections are not
valve has been
cover is not correctly
connections are not
lubrication or
Revisione: 2
Solution
is Allow at least 20cm between the
•
machine and anything next to it;
keep it away from heat sources
Return to FREEZE mode
•
Clean the condenser fins
•
Check the fan motor's electrical
•
connections and, if disconnected,
reconnect. If still not operating,
replace the motor
Locate the leak, eliminate it and
•
recharge the system
Replace the
•
components
Check the contacts and and
•
correct those incomplete
Replace the compressor
•
Check and correct
•
Assemble the
•
correctly
Check the contacts and and
•
correct those incomplete
Replace the switch
•
Replace the control board
•
Replace the DC drive
•
Replace the gear motor
•
Replace or reposition the seal
•
Reassemble and replace
•
Clean and lubricate the valve
•
and the valve cylinder with the
lubricant provided
machine
Replace the o-rings
•
Find the seal and put it back in
•
place
Replace the damaged/worn seal
•
and check the condition of the
drive shaft
Assemble the
•
correctly
Check the contacts and correct
•
those incomplete
Replace the control board
•
Replace the DC drive
•
Replace the gear motor
•
Replace or clean and lubricate
•
is with the lubricant provided with
the machine
Check and correct
•
Refill the bowl with product until
•
the level probe is covered
malfunctioning
main cover
with the
main cover
Pag. : 41/68