First try the solutions suggested here or visit our website at www.whirlpool.com/help
If you experience
Washer not performing as expected (cont.)
Load is tangling
Washer not loaded as recommended.
Wash action and/or spin speed too
fast for load.
Washer not loaded as recommended.
Not cleaning or
removing stains
Not using HE detergent or using too
much HE detergent.
Hard water or high level of iron (rust)
in water.
Fabric softener dispensing ball used.
Powdered detergent used for
low-speed cycle.
Not using correct cycle for fabric type.
Not using dispensers.
Not washing like colors together.
Not enough detergent used,
or hard water.
Monthly maintenance not done as
Odors
recommended.
Not using HE detergent or using too
much HE detergent.
Door not left open after use.
for assistance and to possibly avoid a service call.
Possible Causes
Add load loosely. Items need to move freely reduce
wrinkling and tangling. See the "Cycle Guide" for load
size recommendations for each cycle.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Select a slower spin speed. Note that items will be wetter
than when using a higher speed spin.
Add load loosely. Items need to move freely for best cleaning.
See the "Cycle Guide" for load size recommendations for each
cycle.
Add only 1 or 2 garments after washer has started.
Use only HE detergent. Always measure detergent and follow
manufacture's directions based on load size and soil level.
You may need to install a water softener and/or iron filter.
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Consider using liquid detergent.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
If using Quick Wash cycle, wash only a few items.
Use Whitest Whites and Heavy Duty cycle for tough cleaning.
Add an extra rinse for heavily soiled loads.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly to load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Use more detergent for washing heavy soils in cold or
hard water.
Run the Clean Washer cycle with AFFRESH
See "Cleaning Your Washer" in Washer Maintenance .
Unload washer as soon as cycle is complete. Use the FanFresh
option if load cannot be removed immediately after the wash is
complete.
Use only HE detergent. Be sure to measure correctly. Always
follow the manufacturer's directions.
See "Cleaning your Washer" section.
This washer has a tight seal to avoid water leaks. To avoid
odors, leave the door open to allow the washer to dry
between uses.
Solution
monthly.
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