en - Translation of the original instructions
7.7 The electric pump starts, but the system's
residual current device (RCD) is activated
Cause
Remedy
There is an ground
Check the insulation of the electrical system
(earth) leakage.
components.
7.8 The pump runs but delivers too little or no
liquid
Cause
Remedy
There is air inside the
pump or the piping.
The pump is not correctly
Stop the pump and repeat the prime pro-
primed.
cedure.
If the problem continues:
The throttling on the deliv-
Open the valve.
ery side is too extensive.
Valves are locked in closed
Disassemble and clean the valves.
or partially closed position.
The pump is clogged.
Contact the local sales and service repre-
sentative.
The piping is clogged.
Check and clean the pipes.
The rotation direction of
Change the position of two of the phases
the impeller is wrong
on the terminal board of the motor or in
the electric control panel.
(three-phase version)
.
The suction lift is too high
Check the operating conditions of the
or the flow resistance in
pump. If necessary, do the following:
the suction pipes is too
great.
7.9 The electric pump stops, and then rotates
in the wrong direction
Cause
There is a leakage in one or both of the follow-
ing components:
• The suction pipe
• The foot valve or the check valve
There is air in the suction pipe.
7.10 The pump starts up too frequently
Cause
There is a leakage in one or both of the fol-
lowing components:
• The suction pipe
• The foot valve or the check valve
There is a ruptured membrane or no air
pre-charge in the pressure tank.
7.11 The pump vibrates and generates too
much noise
Cause
Remedy
Pump cavitation
Reduce the required flow rate by partially closing
the on-off valve downstream from the pump. If the
problem persists check the operating conditions of
the pump (for example height difference, flow re-
sistance, liquid temperature).
20
• Bleed the air
• Check that the mechanical seal is
not leaking.
• Check the suction pipe for perfect
tightness.
• Replace any valves that are leaking.
• Decrease the suction lift
• Increase the diameter of the suction
pipe
Remedy
Repair or replace the
faulty component.
Bleed the air.
Remedy
Repair or replace the
faulty component.
See the relevant instruc-
tions in the pressure
tank manual.
Cause
Remedy
The motor bear-
Contact the local sales and service representa-
ings are worn.
tive.
There are foreign
Contact the local sales and service representa-
objects inside the
tive.
pump.
For any other situation, refer to the local sales and service representa-
tive.
e-NSC Installation, Operation, and Maintenance Manual