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Note: Always run a test operation before putting the pump back into operation. When the
pump is left installed in water it should be run at regular intervals (about once per week).
Warranty
All TidalWave Pumps carry a two-year limited warranty. This limited warranty is extended solely
to the original purchaser commencing from the date of original purchase receipt and is void if
any of the following apply:
• The pump has been run while not fully submersed causing the thermal protection to trip.
Skimmers using inadequate vertical filtration may create "run dry" conditions.
• The pump was not run on a dedicated circuit.
• The cord has been cut or altered.
• The pump has been misused or abused.
• Serial number tag has been removed.
• The pump has been fully or partially disassembled.
Warranty Claims
• In case of warranty claims, pump should be returned to place of purchase accompanied
by original receipt.
Troubleshooting Guide
Always turn off power before inspecting the pump. Failure to observe this precaution can
result in a serious accident. Before ordering repairs, carefully read through this instruction
booklet. If the problem persists, contact your dealer
Problem
Pump does
not start
Pump stops
after starting
Diminished
flow rate or
no water
flow
4
Possible Cause
Power is off
Power failure
Voltage drop / Overload
Power cord is not con-
nected
Pump is
overheating
Power / Current overload
Impeller is blocked
Air lock
Obstruction in pump
or piping
Low water level
Possible Solution
Inspect power supply
Check power supply or contact local power
company
Check / Replace the GFI (Ground Fault
Interrupter)
Connect power cord
Submerge pump / Raise water level above
the handle / Allow pump to cool
Check length / size of power cable. Check
or replace GFI
Remove debris from the impeller chamber
Submerse pump in a horizontal
position with the discharge facing up
Clear obstruction
Stop operation / Raise water level above
the handle
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