Support Process - HP D5300 Série Guide D'utilisation

• Clean the print cartridges when you notice a significant decrease in print quality.
TIP:
for a long time.
• Do not clean the print cartridges unnecessarily. This wastes ink and shortens the life of the
cartridges.
• Handle print cartridges carefully. Dropping, jarring, or rough handling during installation can
cause temporary printing problems. If print quality is poor right after cartridge installation, allow
half an hour for the print cartridge to recover.

Support process

If you have a problem, follow these steps:
1. Check the documentation that came with the HP Photosmart.
2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to
all HP customers. It is the fastest source for up-to-date device information and expert assistance
and includes the following features:
• Fast access to qualified online support specialists
• Software and driver updates for the HP Photosmart
• Valuable HP Photosmart and troubleshooting information for common problems
• Proactive device updates, support alerts, and HP newsgrams that are available when you
register the HP Photosmart
3. Call HP support. Support options and availability vary by device, country/region, and language.
For a list of support phone numbers, see the inside back cover of this guide.
You might notice a decrease in print quality if the print cartridges have not been used
Support process 25