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Troubleshooting
Battery LED
What it means
Blinking Red
The robot battery has
experienced an error.
Info LED
What it means
Blinking Red
Your robot needs to be
cleaned to operate at best
performance.
14
What to do
Please contact Customer Care. For local contact information: www.NeatoRobotics.com/Contact-Us
What to do
Follow these steps to make sure your robot is well-maintained before running it again:
1 - Ensure that both the filter and dirt bin are clean and properly inserted.
2 - Make sure the dirt bin is in the robot and properly seated in position. The top of the dirt bin should be level with
the top of the robot if inserted correctly.
3 - Make sure the brush and end caps are clear of debris and remove any hair or debris that is wrapped around it.
4 - Make sure wheel wells aren't blocked with debris
Press the Start Button to start the robot. If it still has issues, follow the next 2 steps:
5 - Using a dry cotton swab, please spin the laser housing under the laser cover 5 times in each direction being
careful to avoid the openings in the housing.
6 - Use a dry cotton swab to clean the two drop sensor windows on the bottom of the robot. Press the Start Button
to start the robot.
7 - Press and hold the Start Button for 10 seconds to reset your robot. All of the lights on the robot will turn off.
Press the Start Button to turn the robot back on.
Go to the support center to watch how-to videos on these maintenance items.

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Botvac d5 connected

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