Error Indications - Victron energy Quattro 12/3000/120 Manuel D'utilisation

6. MAINTENANCE
The Quattro does not require specific maintenance. It will suffice to check all connections once a year. Avoid moisture and
oil/soot/vapours, and keep the device clean.

7. ERROR INDICATIONS

Important note:
When the battery is completely discharged (battery voltage less than 10V / 20V or 40V), the Quattro will start charging
only when AC power is connected to AC-in-1.
For the Quattro to start charging when AC power is connected to AC-in-2, battery voltage must exceed 10V / 20V or
40V.
7.1 General error indications
With the procedures below, most errors can be quickly identified. If an error cannot be resolved, please refer to your Victron
Energy supplier.
Problem Cause
Quattro will not switch over Circuit breaker or fuse in the
to generator or mains AC-in input is open as a result of overload.
operation.
Inverter operation not The battery voltage is excessively high or too low.
initiated when switched on. No voltage on DC connection.
"Low battery" LED flashes. The battery voltage is low.
"Low battery" LED lights. The converter switches off because the battery
voltage is too low.
"Overload" LED flashes. The converter load is higher than the nominal load.
"Overload" LED lights. The converter is switched off due to excessively
high load.
"Temperature" LED flashes The environmental temperature is high, or the load
or lights. is too high.
"Low battery" and "overload" Low battery voltage and excessively high load.
LEDs flash intermittently.
"Low battery" and "overload" Ripple voltage on the DC connection exceeds
LEDs flash simultaneously. 1,5Vrms.
"Low battery" and The inverter is switched off due to an excessively
"overload" LEDs light. high ripple voltage on the input.
One alarm LED lights and The inverter is switched off due to alarm activation
the second flashes. by the lighted LED. The flashing LED indicates that
the inverter was about to switch off due to the
related alarm.
The charger does not operate. The AC input voltage or frequency is not within the
range set.
Circuit breaker or fuse in the
AC-in input is open as a result of overload.
The battery fuse has blown.
The distortion or the AC input voltage is too large
(generally generator supply).
The charger does not operate. Quattro is in "Bulk protection" mode thus, the maximum
"Bulk" LED flashes and "Mains bulk charging time of 10 hours is exceeded.
on" LED illuminates. Such
(e.g. a battery cell short-circuit).
The battery is not completely Charging current excessively high, causing premature
charged. absorption phase.
Poor battery connection.
The absorption voltage has been set to an incorrect
level (too low).
The float voltage has been set to an incorrect level
(too low).
The available charging time is too short to fully charge
the battery.
The absorption time is too short. For adaptive
charging this can be caused by an extremely high
charging current with respect to battery capacity, so
that bulk time is insufficient.
20
a long charging time could indicate a system error
Solution
Remove overload or short circuit on AC-out-1 or AC-
out-2, and reset fuse/breaker.
Ensure that the battery voltage is within the correct
range.
Charge the battery or check the battery connections.
Charge the battery or check the battery connections.
Reduce the load.
Reduce the load.
Install the converter in cool and well-ventilated
environment, or reduce the load.
Charge the batteries, disconnect or reduce the load,
or install higher capacity batteries. Fit shorter and/or
thicker battery cables.
Check the battery cables and battery connections.
Check whether battery capacity is sufficiently high,
and increase this if necessary.
Install batteries with a larger capacity. Fit shorter
and/or thicker battery cables, and reset the inverter
(switch off, and then on again).
Check this table for appropriate measures in regard
to this alarm state.
Ensure that the AC input is between 185 VAC and 265
VAC, and that the frequency is within the range set
(default setting 45-65Hz).
Remove overload or short circuit on AC-out-1 or AC-
out-2, and reset fuse/breaker.
Replace the battery fuse.
Turn the settings WeakAC and dynamic current limiter
on.
Check your batteries.
NOTE: You can reset the error mode by switching off and
back on the Quattro.
The standard Quattro factory setting of the "Bulk
protection" mode is switched on. The "Bulk protection"
mode can be switched off with help of VEConfigure only.
Set the charging current to a level between 0.1 and 0.2
times the battery capacity.
Check the battery connections.
Set the absorption voltage to the correct level.
Set the float voltage to the correct level.
Select a longer charging time or higher charging
current.
Reduce the charging current or select the 'fixed'
charging characteristics.