Dyson AM10 Guide D'utilisation page 29

Troubleshooting
• Do not carry out any maintenance or repair work other than
that shown in this Dyson Operating Manual, or advised by the
Dyson Helpline.
• An F3 failure message means the appliance is too cold. The
Dyson AM10 humidifer will operate when it is above 5°C
(41°F). If other failure messages are displayed, contact the
Dyson Helpline.
• For F1, F2, F4 and F5 error messages, turn the Dyson
AM10 humidifer into standby mode/ "OFF". Unplug from the
mains electricity supply. Wait 30 seconds. Plug back in and
switch "ON" . If error persists, please call the Dyson Helpline.
• If the UV-C emitter is exposed for any reason the Dyson
AM10 humidifer will switch 'OFF'.
• If the piezo or UV-C emitter needs to be replaced, contact the
Dyson Helpline.
Disposal
• Dyson products are made from high grade recyclable
materials. Recycle where possible.
• The battery should be removed from the product
before disposal.
• Dispose of the battery in accordance with local ordinances
or regulations.
Dyson Customer Care
Thank you for choosing to buy a Dyson AM10 humidifier
If you have a question about your Dyson AM10 humidifier, call the
Dyson Helpline with your serial number and details of where and
when you bought the appliance. Most questions can be solved over
the phone by one of our Dyson Helpline staff.
If your Dyson AM10 humidifier needs service, call the Dyson
Helpline so we can discuss the available options. If it is under
warranty, and it is a covered repair, it will be repaired at no cost.
Your serial number can be found on your rating plate which is on
the base of your Dyson AM10 humidifer.
Please register as a Dyson AM10 humidifier owner
To help us ensure you receive prompt and efficient service, please
register as a Dyson AM10 humidifier owner. There are three ways to
do this:
• Online at www.dysoncanada.ca
• Telephone the Dyson Helpline at 1-877-397-6622.
• Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson AM10 humidifier in
the event of an insurance loss, and enable us to contact you
if necessary.
2 year parts and labour warranty
Terms and conditions of the Dyson 2 year parts and labour warranty
What is covered
• Your Dyson AM10 humidifier is warrantied against original
defects in materials and workmanship for a period of 2 years
from the date of purchase, when used for normal domestic
purposes in accordance with the Dyson Operating Manual.
Please retain your proof of purchase. If you do not have your
proof of purchase, your warranty will start 90 days after the
date of manufacture, according to Dyson's records. This
warranty provides, at no extra cost to you, all labour and parts
necessary to ensure your appliance is in proper operating
condition during the warranty period. The replacement of
any part of your appliance under warranty will not extend the
period of warranty. Any parts which are returned to Dyson will
become the property of Dyson. Please call the Dyson Helpline
at 1-877-397-6622 for more information.
• This limited warranty is subject to the following terms:
What is not covered
• Damage caused by not carrying out the recommended
appliance maintenance.
Dyson Canada Limited shall not be liable for costs, damages or
repairs incurred as a result of, due to, or from:
• Purchases of appliances from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack
of maintenance or use not in accordance with the Dyson
Operating Manual.
• Use of the Dyson AM10 humidifier other than for normal
domestic purposes within Canada, e.g. for commercial or
rental purposes.
• Careless operation or handling, misuse, abuse and/or lack
of maintenance or use not in accordance with the Dyson
Operating Manual.
• Use of parts and accessories other than those produced or
recommended by Dyson.
• External sources such as weather, electrical outages or
power surges.
• Repairs or alterations carried out by unauthorized parties
or agents.
• Clearing blockages from your Dyson AM10 humidifier.
• Normal wear and tear (e.g. fuse etc.).
• Damage as a result of use not in accordance with the
rating plate.
• Additionally, this limited warranty does not apply to any
appliance that has had the serial number altered or removed.
Warranty limitations and exclusions
• Any implied warranties relating to your Dyson AM10 humidifier
including but not limited to warranty of merchantability or
warranty of fitness for a particular purpose, are limited to the
duration of this warranty. This limitation is not allowed by some
Provinces and/or Territories and so this limitation may not apply
to you.
• This limited warranty gives you specific legal rights. You may
also have other rights which vary by Province and/ or Territory.
• This limited warranty is not transferable.
• This limited warranty is only available in Canada.
Warranty service
• Please fill out and return the Warranty Form or register online
at www.dysoncanada.ca
• Before service can take place, the terms of the warranty require
that you contact the Dyson Helpline with your model name/
number, serial number, date and place of purchase.
• Please keep your purchase receipt in a safe place to ensure you
have this information.
• All work will be coordinated by Dyson Canada Limited or its
authorized agents.
• Any replaced defective parts will become property of Dyson.
• Service under this warranty will not extend the period of
this warranty.
• If your appliance is not functioning properly, please call
the Dyson Helpline at 1-877-397-6622. Most issues can be
rectified over the telephone by our trained customer care staff.
Important data protection information
When registering your Dyson Product:
• You will need to provide us with basic contact information to
register your product and enable us to support your warranty.
• When you register, you will have the opportunity to choose
whether you would like to receive communications from us. If
you opt-in to communications from Dyson, we will send you
details of special offers and news of our latest innovations.
We never sell your information to third parties and only use
information that you share with us as defined by our privacy
policies which are available on our website. www.dysoncanada.
ca/privacy
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