26
26
Simple troubleshooting
Problem
Display.shows
Refill bean container
although.the.bean.container.
15.is.full,.or.the.grinding.unit.
does.not.grind.the.beans.
No.hot.water.dispensed.
Too.little.or.no.milk.froth.or.
the.milk.frother.10.does.not.
draw.the.milk.in.
The.selected.per-cup.quan-
tity.is.not.reached..Coffee.
dispensing.slows.to.a.trickle.
or.stops.completely.
Coffee.has.no."crema".
Coffee.is.too."acidic".
Coffee.is.too."bitter".
If you are unable to solve the problem, please call the hotline!
You will find the telephone numbers at the back of these instructions.
Robert.Bosch.Hausgeräte.GmbH
Cause
Beans.are.not.falling.into.
.
the.grinding.unit.(beans.too.
oily).
The.milk.frother.10.or.its.
holder.is.soiled.
The.milk.frother.10.or.its.
holder.is.soiled.
Milk.unsuitable.for.frothing.
The.milk.frother.10.is.not.
correctly.assembled.
Build-up.of.limescale.in.the.
appliance.
Coffee.is.ground.too.finely..
Pre-ground.coffee.is.too.
fine.
Build-up.of.limescale.in.the.
appliance.
Unsuitable.type.of.coffee.
The.beans.are.no.longer.
fresh.
The.grinding.setting.is.not.
suitable.for.the.beans.
The.grinding.setting.is.too.
coarse.or.the.pre-ground.
coffee.is.too.coarse.
Unsuitable.type.of.coffee.
The.grinding.setting.is.too.
fine.or.the.pre-ground.coffee.
is.too.fine.
Unsuitable.type.of.coffee.
Solution
Gently.tap.the.bean.con-
tainer.15.
Change.the.type.of.coffee.if.
necessary..When.the.bean.
container.15.is.empty,.wipe.it.
with.a.dry.cloth.
Clean.the.milk.frother.10.or.
its.holder.(see."Cleaning.the.
milk.system").
Clean.the.milk.frother.10.or.
its.holder.(see."Cleaning.the.
milk.system").
Use.low-fat.milk.(1.5.%.fat).
Moisten.and.assemble.the.
milk.frother.parts;.the.two.
marks.must.be.lined.up.one.
above.the.other.
Descale.the.appliance.using.
two.descaling.tablets,.if.nec-
essary.repeat.the.procedure.
Adjust.the.grinding.unit.to.a.
coarser.setting..Use.coarser.
pre-ground.coffee.
Descale.the.appliance.
Use.a.type.of.coffee.with.a.
higher.proportion.of.robusta.
beans.
Use.fresh.beans.
Adjust.grinding.setting.to.
fine.
Adjust.the.grinding.unit.to.a.
finer.setting.or.use.finer.pre-
ground.coffee.
Use.a.darker.roast.
Adjust.the.grinding.unit.to.a.
coarser.setting.or.use.coars-
er.pre-ground.coffee.
Change.type.of.coffee.used.
en