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  • FRANÇAIS, page 21

Troubleshooting

This chapter lists the questions most frequently asked about the appliance. If you
cannot find the answer to your question, contact the Consumer Care Centre in your
country.
Question
Why does water flow out of
the steriliser?
Why are there white spots on
the heating plate, the baskets
or the lid?
Why does a lot of steam
escape from under the lid?
Why does the sterilisation
process take so long?
Why is the sterilisation process
so short?
Why does the appliance
start to heat up, and the
power-on indicator lights up
immediately when I plug it in?
Why can't I restart the
appliance?
Solution
• You may have poured too much water into the
steriliser. Do not pour more than 90ml water
into the heating plate.
• The steriliser may not be stably positioned.
Make sure the mains cord is well fitted inside
of the cord slot in the bottom of the base.
• Limescale build-up is normal and occurs
more quickly in hard water areas. Descale the
appliance regularly (see chapter 'Descaling').
• Check if the lid has been placed on the small
basket properly.
• To sterilise the items thoroughly, the default
sterilising time is around 10 minutes (when
90ml water is poured into the heating plate).
• You may have poured too much water into
the steriliser (see chapter 'Using the steriliser').
The amount of water in the steriliser and
the number of items placed in the baskets
determine the actual sterilising time.
• You may have poured too little water into the
steriliser (see chapter 'Using the steriliser').
• When you press the power-on button
before you put the plug in the wall socket,
the steriliser starts operating immediately
when you plug it in. Do not touch the heating
plate as it starts heating up immediately. You
can press the power-off button to stop the
heating process.
• After a sterilising cycle, the appliance does
not work before it has cooled down. Wait for
around 10 minutes before you switch on the
appliance again.
ENGLISH
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