Sony SPP-A941 Mode D'emploi page 38

Troubleshooting (continued)
Symptom
Message is not recorded.
No sound from the speaker of
the base unit.
The caller's message is
interrupted.
The clock is incorrect.
The phone does not accept your
remote ID code (security code).
The line is disconnected when
you call your phone from a
touch-tone phone.
The CHARGE lamp does not
light up when you place the
handset to charge.
The battery duration is short.
Message counter
The message counter on the base unit shows the following information.
When the counter shows
Flashing number
CL
A
F
US
38
Additional Information
Remedy
• The remaining recording time is less than 30 seconds
or 99 messages were recorded. The answering
machine becomes "Memory full" status and does not
record messages. Erase messages (page 29).
• The message is less than two seconds. The answering
machine does not record messages less than two
seconds in length.
• Adjust the speaker volume (page 29).
• The caller's message is too long.
• The caller's voice is too low. The unit disconnects the
line when it detects seven seconds of silence.
• There was a power interruption. Reset the time
(page 22).
• Make sure you call from a touch-tone phone.
• Make sure the remote ID code (security code) is
correct.
• Make sure you entered the remote ID code (security
code) within two seconds after you've entered (#).
• You entered wrong remote ID codes (security codes)
three times.
• Wipe the charge terminals of the base unit and the
handset with a soft cloth for better contact of the
charge terminals.
• Make sure the handset is placed on the base unit
properly.
• The battery pack was charged less than 10 hours (due
to power failure, etc.).
• The usage life of the battery has expired and needs
replacement.
It means
Number of messages not yet played back.
Flashes when the day and time is cleared or delayed due to a
power interruption, or when you connect the base unit to the
AC outlet for the first time. Reset the time correctly (page 22).
The announcement only mode is selected (page 30).
The recording area is full. Erase unnecesary messages (page 29).