ION PROFILE PRO Guide D'utilisation Rapide page 6

TROUBLESHOOTING
Refer to the following troubleshooting scenarios if you experience difficulty recording your vinyl
to your computer.
PROBLEM
I am not hearing any
audio when I am
recording.
I am experiencing
poor sound quality.
When recording into
my computer on
Windows Vista, my
recordings are mono
instead of stereo.
My music is playing at
a strange pitch.
BEFORE RETURNING THE PRODUCT, please contact ION Audio or your retailer for
technical support. Contact information can be found in the Safety Instruction Booklet
CAUSE
Needle is not on the
record.
Turntable not powered.
RCA outputs
connected to speaker
system.
Cartridge connection is
not secure.
Vinyl record is dirty or
scratched.
Recording input
properties in Vista not set
to "stereo".
Incorrect speed selected
on the turntable.
included with this product.
Place the needle on the record.
Make sure that the turntable is connected to a live
power outlet and that it is powered on.
not Make sure you have connected the turntable's RCA
outputs to a speaker system and that the speaker
system is powered on.
Cartridge must be securely connected to the
tonearm whenever you are using the turntable.
Try dusting off and gently wiping the surface of the
record before playing it.
In Vista, you may need to manually specify "stereo"
for the recording input.
Go to Start Control Panel
View). Then, click on the Recording tab and
highlight the Microphone input (USB Audio
Codec). Click on Properties to bring up the input
settings. Next, click on the Advanced tab and
select "2 channel, 16 bit, 44100 Hz (CD quality)" in
the Default Format pull-down menu. Lastly, click
Apply to accept the settings.
Make sure that you are playing your records at the
speed they were intended to be played.
between the two different speeds by pressing
33RPM or 45RPM.
6
SOLUTION
Sound (in Classic
Select