GONG-GALAXY.COM
EN
SUPPORT
The manufacturing defects are therefore the only ones affected by the warranty. They are outside of our control
and have managed to pass all the filters of our quality control.This may be for example a defect in the drop-
stitch of the board. In all cases, these defects are visible after the breakage. We kindly ask you to send us high
definition photos via our contact form, gong-galaxy.com/en/help-contact/ for a pre-expertise. Our after-
sales service will process your request as soon as possible. If necessary, we will ask you to return the broken
product at your expense and carefully packaged at the following address :
GONG SUP 1
111, AVENUE DES NOELLES - ZA DE BESLON 44500 LA BAULE, FRANCE.
We will conduct an assessment to determine if your concern may be covered by the warranty. In any case we
will do our best to provide you with a satisfactory answer.
Thanks to our models :
Marine Delahaye / Louis Lavasier
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