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Troubleshooting
Harmony Hub cannot connect to Wi-Fi or is not detected by the Harmony app.
Ensure the hub is within range of your router
Ensure your phone and hub are connected to the same Wi-Fi network
Restart your hub by disconnecting and reconnecting its power supply It will take
30 seconds to restart
Restart your router by disconnecting and reconnecting its power supply
Support Info
There's more information and support online for your product
support.myharmony.com/companion
Please visit
Frequently asked questions
Troubleshooting
Support Community
where you can find:
Online Documentation
Warranty Information
Phone and email support info
English
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