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Warranty and repair terms
Please contact your supplier or the service centre in case of a claim under
the warranty. If you have to return the unit, please enclose a copy of your
receipt and state what the defect is.
The following warranty terms apply:
1. The warranty period for MEDISANA products is 3 years from date of
purchase. In case of a warranty claim, the date of purchase has to be
proven by means of the sales receipt or invoice.
2. Defects in material or workmanship will be corrected free of charge
within the warranty period.
3. Repairs under warranty do not extend the warranty period either for the
unit or for the replacement parts.
4. The following is excluded under the warranty:
a. All damage which has arisen due to improper treatment, e.g.
non-observance of the user instructions.
b. All damage which is due to repairs or tampering by the customer or
unauthorised third parties.
c. Damage which has arisen during transport from the manufacturer to
the consumer or during transport to the service centre.
d. Accessories which are subject to normal wear and tear.
5. Liability for direct or indirect consequential losses caused by the unit
are excluded even if the damage to the unit is accepted as a warranty
claim.
MEDISANA AG
Jagenbergstraße 19
41468 NEUSS
GERMANY
The service centre address is shown on the attached leaflet.
GB

5 Warranty

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