7. Troubleshooting
Problem
Instruments are
not clean
Touchscreen /
Unit does not come on
The wash arms
do not rotate
The door cannot be
opened
Operating cycles appear
to be taking too long
to complete
"No detergent" message
comes on but there is still
a lot of chemical left in the
container
Drying performance is
inadequate
Possible Causes and Solutions
• Do not overload cassettes or instrument baskets.
• Do not load too many cassettes into the HYDRIM.
• Use the Heavy Duty cycle for cassettes and hinged
instruments.
• Check filters and wash arms for debris.
• Increase wash times. See section 4.8.
• Ensure that the power button is turned ON.
• Ensure that the plug is properly inserted into the wall
socket.
• Check if a fuse or circuit is blown – call service for
assistance.
NOTE: Fuses should NOT be replaced by the operator.
Call an authorized service technician for assistance.
For continued protection against the risk of fire, replace
only with 15A, 250V type F fuses.
• Remove the wash arms, clean and reinstall them.
• Check for obstructions in chamber.
• The cycle is not complete.
• The cycle was aborted and the unit has not completed
draining yet.
• The water is not hot enough. Check that the incoming
hot water temperature is in the recommended range.
• Check that the hot and cold hoses are not reversed.
• Check for a kink in chemical tubing.
• Check cap for seal.
• Reinstall chemical solution, see section 6.1
• Increase the drying time. See section 4.8.
• Change the HEPA filter.
spare part#: 01-113277S Filter-Air, C61
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