PROBLEMS
The steam does not come
out of the nozzle.
There is not enough milk
froth.
The milk froth is too bubbly.
The Auto-Cappuccino
accessory does not suck
the milk (accessory sold
separately).
After emptying the coffee
grounds collector, the
warning message is still
displayed on the screen.
The power has been cut off
during a cycle.
There is water or coffee
underneath the appliance.
A message
appears.
If coffee flows behind the
coffee nozzles.
CORRECTIVE ACTIONS
After switching off your appliance and leaving it to cool:
Make sure the tip of the steam nozzle is properly
affixed. Make sure the steam nozzle is not clogged at
the aerator (if necessary clean the steam nozzle aerator
with the needle supplied). Empty the tank and remove
the Claris filter. Fill the tank with mineral water high in
calcium (> 100 mg/litre or .015oz/gallon), it may take as
many as 5 to 10 cycles of steam at 60 seconds each
cycle to achieve a continuous jet of steam.
Using the needle supplied unblock the small air inlet at
the top of the nozzle if required.
Use a cold container and milk that has been opened
recently.
Try changing the type of milk if this does not work (UHT
or pasteurised).
Check that the two ends of the small stainless steel
tube are fitted correctly into the flexible part of the
steam nozzle.
Ensure that the tube immersed in the milk is not
blocked.
Check that the flexible tube is not twisted and that it is
correctly fitted into the accessory to avoid any air being
sucked in.
After switching off your appliance and leaving it to cool,
unblock the outlet of the Auto-Cappuccino accessory.
Correctly replace the coffee grounds collector and
follow the instuctions on the screen. Wait at least 6
seconds before replacing them.
The appliance resets itself automatically when the
power is switched back on and is ready for a new cycle.
The drip collector tray has overflowed: empty it and
clean the coffee grounds collector. Check that the drip
tray is fitted correctly.
Do not remove the water tank before the end of the
cycle.
Unplug the appliance for 20 seconds, remove the Claris
cartridge and if required, put it back into service.
If the fault persists, note the fault number and contact
KRUPS' Customer Service.
Pour cold or room-temperature water into the tank.
Reduce the temperature level.
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