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Extra products
Filtration cartridge
The filtration cartridge prevents scale
deposits. It screws itself inside the tank
cover and stays immersed in water.
It should be replaced once or twice a
year depending on usage and water
hardness.
The product does not work properly (1/2)
Situation
Power lamp off, does
not work.
Power lamp on, no
mist outlet with wind
The mist produced
has an unpleasant
smell.
Power lamp on, unit
doesn't work.
Mist fog is too small
Raison possible
No power supply.
No water in the tank
The expected relative
humidity is reached.
The unit is new.
The water is dirty or stayed
too long in the tank.
There is too much water in
the base.
The unit was moved while
full.
Too much scale in the
water basin.
Water is too dirty or water
kept too long in the tank.
Solution
Connect power supply, switch on.
Fill in the water tank.
Wait until the relative humidity
decreases or increase the
expected hygrometry on the unit.
On a new device, open the water
tank and leave it aerated for 12
hours. On a used device, the smell
is due to stagnant or dirty water.
Clean the tank and the housing
thoroughly and replace the water.
Pull out some water from the base,
close the cover of water tank
tightly.
Pull out some water from the base,
clean water tank, change to fresh
clear water.
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