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Troubleshooting
Troubleshooting list for some common electrical problems may happen
during use:
Phenomenon
* The fixture does not work
* No light out
* Fan not work
* No display
* No responding to DMX
controller
* Signal error while use DMX
FOR ANY PROBLEM OR MALFUNCTION, PLEASE CONTACT YOUR RESELLER
Maintenance
The cleaning of internal must be carried out periodically to optimize light output. Cleaning frequency depends on
the environment in which the fixture operates: damp, smoky or particularly dirty surrounding can cause greater
accumulation of dirt on the fixture's optics.
● Clean with soft cloth using normal glass cleaning fluid.
● Always dry the parts carefully.
● Clean the external optics at least every 20 days.
● Clean the internal optics at least every 30/60 days – Up to vary products.
Please ask professional technical to clean waterproof products and make sure the fixture will be reassembled
well for waterproof.
Solution
*Check main power fuse & power cable
connection
*Measure main voltage on the main
connector
*Check connection of display PCB
* Contact your reseller
*Check working mode setting on display is
DMX mode or not
*Check whether the unit be set as SLAVE
*Check DMX address settings
*Check DMX cable and it's connection
*Try to use another DMX console
*Check whether DMX cables be
connected well or not
* Check whether the DMX cable has to be
terminated with a terminator to reduce
signal errors. If not, please Solder a
120-ohm 1/4W resistor between pin
2(DMX-) and pin 3(DMX+) into a 3-pin
XLR-plug and plug it in the DMX-output of
the last fixture
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