English – 6
Code
Cause
460
Error at USB port
490
Internal fault of the on-board computer
500
Internal drive unit fault
502
Bike light fault
503
Speed sensor fault
504
Speed signal distortion detected.
510
Internal sensor fault
511
Internal drive unit fault
530
Battery fault
531
Configuration error
540
Temperature error
550
An impermissible load has been detected. Remove the load. Restart the system. If the problem persists, con-
580
Software version error
591
Authentication error
592
Incompatible component
593
Configuration error
595, 596
Communication error
602
Internal battery fault
603
Internal battery fault
605
Battery temperature error
606
External battery fault
610
Battery voltage error
620
Charger fault
1 270 020 XBI | (11.02.2019)
Corrective measures
Remove the cable from the USB port of the on-board computer. If
the problem persists, contact your Bosch eBike dealer.
Have the on-board computer checked
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Check the light and the associated wiring. Restart the system. If
the problem persists, contact your Bosch eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Check that the spoke magnet is positioned correctly, and adjust it
if necessary. Check that nothing has been tampered with (tuning).
Drive assistance is reduced.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Switch off the eBike, remove the eBike battery and reinsert the
eBike battery. Restart the system. If the problem persists, contact
your Bosch eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
The eBike is outside of the permissible temperature range. Switch
off the eBike system and allow the drive unit to either cool down or
heat up to the permissible temperature range. Restart the system.
If the problem persists, contact your Bosch eBike dealer.
tact your Bosch eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Switch off the eBike system. Remove then reinsert the battery. Re-
start the system. If the problem persists, contact your Bosch eBike
dealer.
Use a compatible display. If the problem persists, contact your
Bosch eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Check the wiring to the transmission and restart the system. If the
problem persists, contact your Bosch eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
The battery is outside of the permissible temperature range.
Switch off the eBike system and allow the battery to either cool
down or heat up to the permissible temperature range. Restart the
system. If the problem persists, contact your Bosch eBike dealer.
Check the wiring. Restart the system. If the problem persists, con-
tact your Bosch eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Replace the charger. Contact your Bosch eBike dealer.
Bosch eBike Systems
Code
Cause
640
Internal battery fault
655
Multiple battery faults
656
Software version error
7xx
Transmission fault
800
Internal ABS fault
810
Implausible signals from the wheel speed
sensor
820
Fault in the wire to the front wheel speed
sensor
821 to 826
Implausible signals from the front wheel
speed sensor
The sensor disc may be missing, defective
or fitted incorrectly; there is a significant
difference in diameter between the front
wheel and the rear wheel; extreme riding
situation, e.g. riding solely on the rear
wheel
830
Fault in the wire to the rear wheel speed
sensor
831
Implausible signals from the rear wheel
833 to 835
speed sensor
The sensor disc may be missing, defective
or fitted incorrectly; there is a significant
difference in diameter between the front
wheel and the rear wheel; extreme riding
situation, e.g. riding solely on the rear
wheel
840
Internal ABS fault
850
Internal ABS fault
860, 861
Fault in the power supply
870, 871
Communication error
880
883 to 885
889
Internal ABS fault
890
ABS indicator light is defective or missing;
ABS may not be working.
No display
Internal fault of the on-board computer
Maintenance and servicing
Maintenance and cleaning
Do not immerse any components, including the drive unit, in
water or clean them with pressurised water.
Clean your on-board computer using a soft cloth dampened
only with water. Do not use any detergents.
Bosch eBike Systems
English – 7
Corrective measures
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Switch off the eBike system. Remove then reinsert the battery. Re-
start the system. If the problem persists, contact your Bosch eBike
dealer.
Contact your Bosch eBike dealer so that they can perform a soft-
ware update.
Please observe the operating instructions provided by the trans-
mission manufacturer.
Contact your Bosch eBike dealer.
Contact your Bosch eBike dealer.
Contact your Bosch eBike dealer.
Restart the system and carry out a test ride lasting at least two
minutes. The ABS indicator light must go out. If the problem per-
sists, contact your Bosch eBike dealer.
Contact your Bosch eBike dealer.
Restart the system and carry out a test ride lasting at least two
minutes. The ABS indicator light must go out. If the problem per-
sists, contact your Bosch eBike dealer.
Contact your Bosch eBike dealer.
Contact your Bosch eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Contact your Bosch eBike dealer.
Contact your Bosch eBike dealer.
Restart your eBike system by switching it off and back on.
Have your eBike system checked by an expert at least once a
year (including mechanical parts, up-to-dateness of system
software).
The bicycle manufacturer or dealer may also base the ser-
vice date on the distance travelled and/or a period of time. In
this case, the on-board computer displays a message telling
you when the service date is due for 4 seconds each time it
is switched on.
1 270 020 XBI | (11.02.2019)