Troubleshooting
Before requesting repairs, carry out one more check. Then, if this unit still does not
work properly, contact your Sony dealer.
Problem
Cannot remove the
battery
No power to this unit
Cannot attach this unit to
the camera
No image appears on the
screen of this unit
No image appears on the
screen of the camera
32-GB
Cause / Countermeasures
The battery lock is not released.
ˎ
ˎ
Slide the battery release lever to the left to
ˎ
remove the battery. (Page 15)
The battery has run out.
ˎ
ˎ
Replace the battery pack. (Page 14)
ˎ
The AC adaptor (not supplied) is disconnected.
ˎ
ˎ
Reconnect it correctly. (Page 16)
You are using the wrong type of shoe adaptor.
ˎ
ˎ
Check the camera shoe type and select the
ˎ
correct shoe adaptor. (Page 17)
The camera is in power save mode.
ˎ
ˎ
Carry out some camera function such as
ˎ
half-pressing the shutter button to leave power
save mode.
The HDMI cable is disconnected.
ˎ
ˎ
Reconnect it properly. (Page 19)
ˎ
The shooting image may not be displayed on this
ˎ
ˎ
unit when using a camera that does not have the
live view function. For details, refer to the
instruction manual of your camera.
Depending on your camera, when it is connected
ˎ
ˎ
to this unit by the HDMI cable, the image may
only appear on the screen of this unit. For details,
see the instruction manual of your camera.