TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by trained and qualified
personnel only. Service by unqualified personnel may lead
to electric shock or burn.
Symptom
LED lights not working.
Unit operates, but is not circulating
air inside cabinet.
Unit is plugged in, but nothing
works.
Unit is operational, but rotating
rack (if equipped) does not turn.
Unit is not producing any "hot air"
inside cabinet.
Unit is heating, but is producing
too much humidity inside the
cabinet causing steam inside
unit.
Unit is heating, but is not producing
humidity inside cabinet. 'LO H20' is
not flashing, and unit is full of water.
Unit is heating, but is not producing
humidity inside cabinet. 'LO H20'
is flashing, and unit is full of water.
Probable Cause
Loose wire connection.
LED driver defective.
LED light strip defective.
Blower motor is defective.
The correct voltage may not be supplied
to blower.
No power to unit.
Power cord connections are loose or
disconnected.
Power cord is damaged.
Defective ON/OFF (I/O) switch.
Proximity switch was not relocated after
door reversal.
Proximity magnet or proximity switch not
working properly.
Incorrect voltage is supplied to rack
motor.
Rack motor defective.
Safety high-limit is tripped or open.
Incorrect voltage supplied to heating
element.
Blower motor is not working.
Air heating element is defective.
Control board defective.
Temperature probe defective.
Humidity control is set too high.
Air temperature is set too low.
Humidity control is defective.
Incorrect voltage supplied to water
heating element or heating element is
defective.
Humidity element defective.
When using distilled water, no minerals
are being sensed by low water probe.
Low
water
protection
system
malfunctioning.
Probes have lime buildup.
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Corrective Action
Verify wire connection is secure.
Contact Authorized Service Agent or Hatco for assistance.
Replace the LED light strip. Refer to the "Replacing an LED Light
Strip" in the MAINTENANCE section.
Contact Authorized Service Agent or Hatco for assistance.
Check electrical receptacle and verify that power supply matches
specifications on unit. If receptacle is not working, check circuit
breaker and reset, or plug unit into a different known working
receptacle.
Contact Authorized Service Agent or Hatco for assistance.
See "Relocating the Proximity Switch" in the INSTALLATION
section of this manual.
Contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Adjust the humidity control to a lower setting.
Adjust the temperature to a higher setting.
Contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Add one teaspoon of salt to the water reservoir.
is
Contact Authorized Service Agent or Hatco for assistance.
Refer to "Removing Lime and Mineral Deposits" procedure in the
MAINTENANCE section to remove lime.
14
English
WARNING
Form No. FDWDM-1019