12. Troubleshooting
The table below contains a list of fault symptoms and explains what you can do to remedy the problem if your equipment
fails to work properly. If the problem still persists after working through the list, please contact your nearest service work-
shop.
Important hint in case of sending the equipment to a service station:
Due to security reasons please see to it that the equipment is sent back free of oil and gas!
Fault
Possible cause
Machine does not start.
Air filter is contaminated.
Fuel filter is blocked.
Lack of fuel supply.
Fault in the fuel line.
Starting device is faulty.
Engine stalled.
Spark plug cap not attached.
No spark.
Engine faulty.
Carburetor faulty
Machine starts but
Wrong carburetor setting (idle speed).
stops again.
Machine works
Carburetor set up incorrectly.
with interruptions
Spark plug is sooty.
(sputtering).
On/off switch faulty.
Smoke is generated
Wrong fuel mix.
Carburetor set up incorrectly.
Machine does not work
Machine is overloaded.
at full power.
Air filter is contaminated.
Carburetor set up incorrectly.
Silencer is blocked.
26
GB
Remedy
Clean/replace the air filter.
Clean or renew the fuel filter.
Re-fuel.
Check the fuel line for kinks or damage.
Contact the service centre.
Remove the spark plug, clean and dry it; then pull
the starter rope several times; re-fix the spark plug.
Check the correct position of the spark plug cap.
Clean the spark plug or replace it, if applicable.
Check the ignition cable for damage.
Contact the service centre.
Contact the service centre.
Contact the service centre.
Contact the service centre.
Clean the spark plug or replace it.
Contact the service centre.
Use two-stroke mixture at a ratio of 40:1.
Contact the service centre.
Do not use force during mowing/trimming.
Clean the air filter or replace it.
Contact the service centre.
Check the exhaust.