Troubleshooting; Clock Sync - Esoteric N-01 Mode D'emploi

Troubleshooting

If you experience a problem with this unit, please take a moment to
review the following information before requesting service.
Moreover, the problem might be caused by something other than
this unit. Please also check the operation of the connected units.
If this product still does not operate correctly, contact the retailer
where you purchased it.
General
The unit does not turn on.
e Insert the power plug into an outlet.
e Check the connection of the power cord to this unit.
The unit automatically turns off.
e This is because the automatic power saving function turned
the unit off.
Press the POWER button on the main unit to turn it on.
Change the automatic power saving setting if necessary
(page 18).
The unit does not respond when buttons are pressed.
e Multiple button presses without pause can cause the unit to
stop responding. After pressing a button, wait momentarily for
the unit to respond.
There is noise.
e Place the unit as far away as possible from TVs and other devices
that have strong magnetism.
No sound is output from the speakers. The sound is distorted.
e Check the connections with the amp and the speakers
(page 8).
e Adjust the volume of the amplifier and other devices.
e No sound is output when playback is paused. Use the app to
resume ordinary playback.
e Check the analog output setting (page 17).

Clock sync

The CLOCK indicator does not stop blinking.
e Set clock sync mode to OFF when not using it.
e A clock signal with which the unit cannot be synchronized
might be being input. Check the connection of the CLOCK
SYNC IN connector and the settings of the connected device.
A beeping noise is output at a regular interval.
e If a beeping noise is output at a regular interval when the unit is
in clock sync mode, the connected device might not also be in
clock sync mode. Check the connection of the CLOCK SYNC IN
connector and the clock sync mode setting of the connected
device.
An audio file cannot be played back (correctly).
e Different media servers (NAS) support different types of files.
Check the specifications of the media server (NAS) too.
The sound breaks up during playback.
e If MP3s and other files with low bit rates play back normally,
but files at 384 kHz and other high bit rates break up, the
ETHERNET speed might be too slow.
The audio data is transmitted from the NAS through the router.
For this reason, using LAN cables to connect the NAS to the
router and the router to this unit is preferable.
Continued on the next page
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