Troubleshooting - Esoteric K-01Xs Mode D'emploi

Troubleshooting

If you experience a problem with the unit, please take a moment to
review the following information before requesting service. Moreover,
the problem might be caused by something other than this unit.
Please also check the operation of the connected units.
If this product still does not operate correctly, contact the retailer
where you purchased it.
General
The unit does not turn on.
e Insert the power plug into an outlet.
e Check the connection of the power cord to this unit.
The unit automatically turns off.
e This is because the automatic power saving function turned the
unit off.
Press the POWER button on the main unit to turn it on.
Change the automatic power saving setting if necessary
(page 26).
Remote control does not work.
e Turn the main unit on (page 16).
e If the batteries are exhausted, replace both of them with new
ones (page 13).
e The remote control will not work if there are obstructions
between it and the main unit. Point the remote control at the
front panel of the unit from a distance of less than about 7 m
(23 ft) (page 13).
A television or other device is operating improperly.
e The use of this unit' s remote control might cause some televisions
with wireless remote control functions to operate incorrectly.
Cannot play back a CD or Super Audio CD.
e Press the MODE button repeatedly to select "CD/SACD"
(page 21).
e Load the disc correctly. If the disc is upside down, reload it with
the labeled side up.
e If the disc is dirty, wipe it clean (page 8).
e If condensation has occurred inside this unit, turn it on and leave
it for 1–2 hours (page 28).
The unit does not respond when buttons are pressed.
e Multiple button presses without pause can cause the unit to
stop responding. After pressing a button, wait momentarily for
the unit to respond.
There is noise.
e Place the unit as far away as possible from TVs and other devices
that have strong magnetism.
No sound is output from the speakers. The sound is distorted.
e Check the connections with the amp and the speakers
(page 10).
e Adjust the volume of the amplifier and other devices.
e If the disc is dirty, wipe it clean (page 8).
e Super Audio CD digital audio cannot be output from the digital
audio output (DIGITAL OUT) connectors.
e No sound is output when playback is paused. Press the play
(7) button to resume ordinary playback.
e Check the analog output setting (page 25).
Digital recording is not possible on connected external
equipment.
e You cannot record the digital audio signal as is from a disc that
has such copy-protection.
Noticeable difference in volume between CDs and Super Audio
CDs.
e You might notice volume differences between ordinary CDs
and Super Audio CDs. This is the result of differences between
their data recording methods, mastering and authoring.
Clock sync
The CLOCK indicator does not stop blinking.
e Set CLK> to OFF when not using clock sync.
e A clock signal to which the unit cannot synchronize might be
being input. Check the connection of the CLOCK IN connector
and the settings of the connected device.
A cyclical noise is being output.
e If a cyclical noise is being output when the unit is in clock sync
mode, the connected device might not also be in clock sync
mode. Check the connection of the CLOCK IN connector and
the clock sync setting of the connected device.
Continued on the next page
e 27