Before you call for service...
PROBLEM
Small amount of water
on floor in front of dryer
Water on floor in back
of dryer
Dryer makes water
noises
Water drips from door
when opened after
a Steam Cycle
Cannot see steam at
beginning of cycle
Cannot see steam at any
time during cycle
Garments still wrinkled
after steam cycle
Dryer continues to
tumble after display
says Complete
42
Possible Causes
Inadequate load size for steam
cycle selected, excess steam
condenses inside cabinet and
leaks out
Loose water hose connection to
valve
Hose missing rubber washer at
connection with valve
Water valve is open filling steam • This is normal.
generator
Steam generator is dispensing
steam into drum
Steam condenses on inner door
Steam released at different
times in the cycle
The steam nozzle might be
clogged with debris from your
water supply
Too many garments
Ext Tumble was selected
What To Do
• If using the Steam Dewrinkle cycle, manually reduce the
cycle time. If using the Steam Refresh cycle, add more
garments to the load.
• Tighten connection.
• Install rubber washer provided with hose.
• This is normal.
• This is normal.
• This is normal.
• Call 800.GE.CARES to order nozzle replacement kit
WE25M71 or to request a technician to replace this for you.
• Load fewer garments; manually increase time.
• Ensure Ext Tumble option is not selected. For the
Steam Refresh cycle, Ext Tumble will automatically
be turned on and cannot be turned off.