Troubleshooting - gourmetmaxx A114 Mode D'emploi

Troubleshooting

If the device stops working properly, fi rst check whether you are able to correct the prob-
lem yourself.
Do not attempt to repair a defective electrical device yourself!
Problem
The device does
not work. (Noth-
ing is shown on the
display.)
The fi lter holder over-
fl ows or the device
brews very slowly.
The coffee jug over-
fl ows.
The device does not
brew any coffee.
The coffee does not
taste very good.
Error message
FIL H2O on the
display.
Error message
E01-E04 on the
display.
Water emerges from
the bottom of the
device.
29
Possible cause/solution
• The mains plug is not inserted correctly in the plug socket.
• Is the plug socket defective? Try another socket.
• Check the fuse of your mains connection.
• There is too much coffee powder in the fi lter.
• The coffee powder is too fi nely ground.
• The fi lter or fi lter holder is not inserted correctly.
• The fi lter paper bag is not suitable for the device.
• The coffee outlet is blocked. Clean the fi lter holder.
• The jug is not positioned correctly on the hotplate.
• The device needs to be descaled (see the "Cleaning and
Descaling" chapter).
• The water tank is overfi lled. Note the MAX marking in the
water tank.
• The fi lter paper bag does not have any coffee in it.
• The fi lter paper bag is not inserted correctly.
• Is the water tank empty?
• Has the device overheated? Wait for a few minutes be-
tween brews until the device has cooled down before you
use it again.
• The device needs to be cleaned or descaled (see the
"Cleaning and Descaling" chapter).
• The coffee powder is too coarsely or too fi nely ground.
• The ratio between the amount of coffee powder and water
is not correct.
• Poor quality of the coffee powder or water.
• The hot water tank is empty and needs to be topped up.
• Don't use the device any longer and contact the customer
service.
• The seal plug of the hot water tank is not inserted correctly.
Correct this.
EN