Troubleshooting
If you experience this ...
Appliance cannot be switched
on or programme will not start
Machine won't react to input
»No water intake« indicator
lamp is glowing
Detergent or fabric conditioner
are not properly washed in
Softener compartment (middle
compartment in the detergent
dispensing drawer) is full of
water at end of programme
Detergent foams too much
Water runs out (machine is "lea-
king")
Water does not drain, or drains
very slowly
Appliance does not spin proper-
ly, or does not spin at all
then please check this...
• Has a programme been set?
Has the »Start/Pause« button been pressed?
• Has the loading door been properly closed?
Open the loading door and push it with the palm
until you hear it lock into place.
• Is power cable plugged in?
• Is fuse for this socket intact?
• Combination of additional functions not possible.
• Is Child-proof lock activated? See "Child-proof lock".
• Has a time delay been set?See "Time delay".
• If the problem persists: Pull out the mains plug, wait
a few seconds, and insert plug back in.
• Is water tap all the way open?
• Is the inlet hose kinked?
• Is water inlet strainer clogged? See "Cleaning and
care".
• Is water pressure too low? Ask the responsible wa-
terworks.
• Has Aquasafe or Aquasafe+ (depending upon mod-
el) been activated due to leakages?
• Is the detergent dispensing drawer or siphon
soiled? See "Cleaning and care".
• Is softener too viscous? Add water.
• Is the siphon clogged? See "Cleaning and care".
• Is there too much detergent? Is load too small?
• Is water too soft? Ask your local waterworks.
• Are hoses properly attached?
• Is the foreign matter trap properly closed?
• Is foam coming out as a result of too much deter-
gent?
• Is Rinse hold set? See "Quick instructions for daily
use".
• Is the drain hose kinked?
• Is Rinse hold set? See "Quick instructions for daily
use".
• Is spin speed set too low or spin deselected?
• Is the distribution of load nonuniform? See "Quick
instructions for daily use".
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