Troubleshooting - Kenwood KDC-X597 Mode D'emploi

TROUBLESHOOTING

Symptom
Sound cannot be heard. • Adjust the volume to the optimum level.
• Check the cords and connections.
"PROTECT" appears and no
operations can be done.
• Sound cannot be heard.
• The unit does not turn on.
• Information shown on the display
is incorrect.
The unit does not work at all.
• Radio reception is poor. • Connect the antenna firmly.
• Static noise while listening to the • Pull the antenna out all the way.
radio.
"NA FILE" appears.
"NO DISC" appears.
"TOC ERROR" appears.
"PLEASE EJECT" / "PLS EJECT"
appears.
Disc cannot be ejected.
"READ ERROR" appears.
"NO DEVICE" appears.
"COPY PRO" appears.
Remedy
Check to be sure the terminals of the speaker wires are
insulated properly, then reset the unit. If this does not solve
the problem, consult your nearest service center.
Clean the connectors. (➜ 2)
Reset the unit. (➜ 3)
Make sure the media contains supported audio files.
(➜ 16)
Insert a playable disc into the loading slot.
Make sure the disc is clean and inserted properly.
Reset the unit. If this does not solve the problem, consult
your nearest service center.
Press and hold 0 to forcibly eject the disc. Be careful not
to drop the disc when it is ejected. If this does not solve the
problem, reset the unit. (➜ 3)
Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
Connect a USB device, and change the source to USB again.
A copy-protected file is played.
Symptom
"NO MUSIC" appears.
"NA DEVICE" appears.
"USB ERROR" appears. • Remove the USB device, turn the unit off, then turn it on
• Try to connect another USB device.
"iPod ERROR" appears. • Reconnect the iPod.
• Reset the iPod.
Noise is generated.
Tracks do not play back as you
have intended them to play.
"READING" keeps flashing.
Elapsed playing time is not correct.
The number of songs contained in
the "SONGS" category of this unit is
different from the iPod/iPhone.
Correct characters are not
displayed (e.g. album name).
Remedy
Connect a USB device that contains playable audio files.
Connect a supported USB device, and check the
connections.
again.
Skip to another track or change the disc.
Playback order is determined when files are recorded.
Do not use too many hierarchical levels or folders.
This is caused by how the tracks are recorded.
Podcast files are not counted on this unit as this unit does
not support the playback of podcast files.
This unit can only display uppercase letters, numbers, and
a limited number of symbols.
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