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8. Troubleshooting
If you have trouble operating your camera, refer to the following. If the guidelines do not enable you to solve the
problem, contact an authorized technician.
Problem
Nothing appears on the screen.
The video image is not clear.
The screen is dark.
The MOTION DETECTION function
is not working.
Colours are not quite right.
L/L mode isn't able to be
selected.
L/L mode is not available.
Any water getting into the
camera.
SENS-UP function is not working. • Please check if the AGC menu is set to the OFF position.
Possible Solution
• Please check the power connection.
• Please check the video signal line connection.
• Please check and make sure that the auto lens switch is set to DC (VIDEO)
when using a VIDEO (DC) lens.
• Please clean the lens with a clean cloth or brush.
• Please adjust that the screen is not exposed directly to a bright light.
• Please move the camera if necessary.
• Please readjust the back-focus of the camera.
• Please adjust the contrast feature of the monitor.
• If you have an intermediante device, set the 75/Hi-z properly, and check
the terminals.
• Please check if an auto iris lens is being used and adjust the brightness
level.
• Please check if „MOTION DETECTION" mode is turned on.
• Please check if the MD LEVEL is too low.
• Please check the setting of the MD AREA.
• Please check if the camera is facing directly into sunlight or fluorescent
light.
• Please check if an auto iris lens is being used.
• Please check the connection of the lens connector cable.
• Have you connected your camera to DC power source ?
Connect it to AC power source (only AC model).
• Please check the frequency of power supply (60Hz for NTSC, 50Hz for
PAL), (only AC model)
• Check sealed environment of rubber cap and 4 pcs of flush mount screws
with rubber.
• Please check if the SHUTTER menu is set to MANUAL mode.
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