Cannot find a station/Podcast in the station list.
e The station/Podcast may not be broadcast at the
moment.
e The link of the station/Podcast may be out of date.
e The allowed number of simultaneous listeners of
station/Podcast might have reached the maximum.
e The internet connection speed is too slow.
e Add the station/Podcast to your own station list by
accessing the internet radio portal.
Cannot use Airplay.
e Check if you selected the unit as the device for
Airplay.
Cannot use Music Streaming.
e Check if you selected the unit as the device for Music
Streaming.
Media Player
Cannot connect to the LAN.
e Check the settings of your network's firewall. The
unit needs access to the following UDP and TCP
ports as a minimum: 80, 554, 1755, 5000 and 7070.
e Check if your computer can connect to the Internet
using the same network.
e Enter a correct password to the network.
e Check if the computer is not shut down or in the
sleep mode. Set up the computer not to shut down
or turn into the sleep mode automatically.
e There may be a problem with the net work
authentication. Press the SOURCE button or BAND
button to select the Media Player again.
Cannot find a track. (Shared Media)
e Add the track to the media library of Windows Media
Player.
e Select "CR-H700" from the list (Windows 7) or select
"Allow" for "CR-H700" (Windows Vista) (page 50 to
51).
e Check the file format. Playable formats are MP3 and
WMA.
e If you have antivirus security software enabled on
your computer, the unit may fail to connect.
Cannot find a folder/file. (Shared Folders)
e Configure the folder/file sharing setting. (page 48 to
49)
e Add the file to the shared folder.
e Enter a correct password of the user account.
e Check the file format. Playable formats are MP3 and
WMA.
e If you have antivirus security software enabled on
your computer, the unit may fail to connect.
62
Troubleshooting (2)
CD Player
Will not play.
e Load a disc with label side up.
e If the disc is dirty, clean the surface of the disc.
e A blank disc has been loaded. Load a prerecorded
disc.
e Depending on the disc, etc. it may not be possible
to play back CD-R/RW discs. Try again with another
disc.
e You cannot play back unfinalized CD-R/RW discs.
Finalize such a disc in a CD recorder and try again.
Sound skips.
e Place the unit on a stable place to avoid vibration
and shock.
e If the disc is dirty, clean the surface of the disc.
e Do not use scratched, damaged or warped discs.
iPod Player
Will not play.
e Remove the iPod from the USB jack, wait a few
seconds, and insert it again.
e Sof tware update may solve the problem. Visit
the Apple website and download the latest iPod
software.
Cannot operate the iPod.
e Make sure the HOLD switch of the iPod is not set to
HOLD.