Maintenance; Checking The Tyres/Wheel Components; Checking The Tyre Pressure (X-Cruiser / U-Scooter); Cleaning The Product - Hama 00109864 Mode D'emploi

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9. Maintenance

Warning
• Do not modify the product under any circumstance.
• Before carrying out any of the following procedures, make sure that
the product is switched off and the power cable is unplugged.
• These procedure are dangerous when the product is switched on or
charged.

9.1 Checking the tyres/wheel components

• Make sure that the wheel does not wobble. Grip the wheel and try to
move it from one side to the other. It must not move from side to side.
• If the wheel wobbles, please contact our Support team.

9.2 Checking the tyre pressure (X-Cruiser / U-Scooter)

• Check the tyre pressure for models with pneumatic tyres regularly.
Incorrect tyre pressure negatively affects the range.
• If the pressure in one or both tyres does not correspond to the
Technical Specifications for your product model, you should inflate
the tyres accordingly.
• Make sure that both tyres have the same pressure and are free from
debris and residue.
Warning
• The pressure given in the operating instructions, not the pressure of
the tyres themselves, is the required pressure.
• Higher tyre pressure reduces suspension and traction and increases
the risk of losing control, collision or falling.
• Lower tyre pressure decreases the range and may damage the tyres/
wheel components.
• Unequal tyre pressure causes the product to pull in the direction of
the tyre with lesser pressure while driving.

9.3 Cleaning the product

Clean the product carefully with a moist cloth. Do not let any moisture
enter the product while cleaning!
Warning
• Avoid excessive water exposure.
• Do not immerse the product in water. This may result in permanent
damage.
• Do not expose the product to heavy rain or persistent downpours
(including while driving, storing or transporting).
• Do not clean with pressure washers or high-pressure hoses. These
devices may introduce water in components that should remain dry.
• No water may enter the charging socket under any circumstance.
Caution
Do not clean the treads or tyres with special cleaning products. These
products may affect traction and stability.

9.4 Storing the product

• Store the product indoors in a dry location. Avoid moisture, high
humidity and extreme temperatures by all means.
• Only store the product in the recommended charging and storing
temperatures (see Table 3) to guarantee the battery's full performance.
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10. Fault tracing and troubleshooting
(F- / S- / X-Cruiser)
Warning
• Always switch the product off and unplug the power cable before
servicing.
• Do not open the device under any circumstances.
• There are no parts inside that you can service yourself.
• Opening the housing voids the warranty.

10.1 Replacing components and spare parts

If you have to replace a damaged or worn part, please contact our
Support team.

10.2 Troubleshooting

Troubleshooting methods
You may correct certain problems with your device by yourself.
Warning
Always switch the product off and unplug the power cable before
servicing or attaching components or accessories.
The device pulls to one side while driving
You must read the following maintenance procedures before trying to
correct the problem.
Recommended solutions:
• Make sure that both tyres have the same tyre pressure and that it
corresponds to the recommended values
(see Tyre pressure, Table 1/2).
• If one or both tyres are not inflated appropriately, inflate the tyre(s) to
the correct value and make sure that the pressure is the same in both
tyres.
• Distribute your weight equally on both feet. If you press harder on one
foot, the Cruiser will pull in this direction.
A tyre has a flat or is leaking air.
You must read the following maintenance procedures before trying to
correct the problem.
Recommended solutions:
• Check the tyre for damage. If there is damage, contact our Support
team.
• Inflate the tyre (see Tyre pressure, Table 1/2) and check for leaks.
Contact our support team if there is another flat or air is leaking
somewhere.
Warning
Do not mount until all faults are remedied.
Caution
Use only genuine Hama spare parts and accessories. Contact Hama
Product Consulting/Support for more information about your local
supplier.

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