After-Sales Service And Application Service - Bosch EasyGrassCut 18 Notice Originale

28 | English
Problem Possible Cause
Cutting line can no Line inside the spool entangled
longer be fed
Spool empty
Cutting line retracts Cutting line too short/broken off
into spool
Cutting line breaks fre- Line inside the spool entangled
quently
Trimmer used incorrectly
Heavy vibrations Cutting line broken
Cutting system damaged
Grass between spool housing and line-feed but-
ton
Grass in hole for line feed
Battery and charger
Problem Possible Cause
Flashing red battery Battery not (properly) inserted
charge indicator
Battery contacts contaminated
No charging procedure
possible
Battery defective
Battery charge indicat- Mains plug of battery charger not plugged in
ors do not light up (properly)
Socket outlet, mains cable or battery charger de-
fective
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10‑digit article number given on the nameplate
of the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or ar-
range the collection of a product in need of servicing or re-
pair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
F 016 L81 795 | (26.10.2018)
Corrective Action
Inspect the spool, rewind if necessary
Refill line spool
Remove spool – rethread line (see figures J − L)
Remove spool – rewind line (see figures J − L)
Only trim with the tip of the line, avoid stones,
walls and other hard objects. Feed the line regu-
larly to maintain full cutting diameter.
Pull out cutting line with manual feed (see figure
M)
Contact Bosch customer service agent
Disassemble spool cover and remove grass
Remove grass from hole for line feed
Corrective Action
Properly insert battery in charger
Clean the battery contacts (e. g. by inserting and
removing the battery several times) or replace
the battery
Replace the battery
Insert mains plug (fully) into the socket outlet
Check the mains voltage; have the battery char-
ger checked by an authorised after-sales service
agent for Bosch power tools
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Bosch Power Tools